Nepali News Network does not accept returns for the following items:

Any product missing the serial number or UPC
Downloadable software products
Online subscriptions after they have been accessed
Some jewelry orders
Some health and personal care items
Grocery products
Fresh flowers and live indoor plants
Open software
Items with special shipping restrictions imposed by the U.S. Department of Transportation (as indicated on the product detail page)
Live insects
Items classified as hazardous materials or use flammable liquids or gases (contact the manufacturer directly for service, warranty, return, and refund information)
Gift cards (except as required by law)
Pay As You Go (or prepaid) phone cards (contact a local authorized dealer or the carrier directly)
Prepaid game cards (World of Warcraft, Xbox 360 Live, Wii Points, etc.)

Note: Please know that Nepali News Network does not accept returns for items fulfilled by third-party sellers. The seller is the person that determines the return policy. If you have any issues, please contact us.
Returns, refunds, and exchanges are the sole responsibility of the seller. Also, the sale of products and/or services makes not responsible for any issues as a result of the circumstance. We hope and believe that a resolution can be made; though as a result of the corona-virus in our world, there may be certain items that may not be able to be exchanged and/or refunded. At the same time, if an item is broken and/or damaged, it would be the responsibility of the sender to replace or refund the item.